Terms and Conditions

How to successfully register to participate:

  • Complete the online registration form & submit.
  • Send us 5 High Resolution Images of the xterior view of the hotel (JPEG format) via email info@luxuryhotelawards.com as well as a short description best describing the facilites on offer which will be published in the hardcopy Ultimate Hotel & Spa Guide. Descriptions should not exceed a max of 130 words.
  • Settle the registration fee within 7 working days from entry date and submit the proof of settled invoice.
  • The update of official WLHA Marketing Logo by the participating hotel on marketing material is compulsory. Guidelines on where to implement the nominee logo to create maximum awareness will be provided by the World Luxury Hotel Awards. This will assist with generating votes during the annual voting process. It is compulsory to utilize marketing logos provided to confirm that the hotel is an official participant. Once results are announced winner/finalist logos should also be implemented from the side of the hotel.
  • Only luxury hotels, hotel groups, lodges, resorts and spas may enter to participate in the World Luxury Hotel Awards and World Luxury Spa Awards.
  • Images and information that you send us will be used by us for any purpose, will not be subject to confidential treatment and may be disclosed by us without further consent from participants.
  • World Luxury Hotel Awards retain the right to disqualify entries.
  • Should there be any information changes on the side of the participating property, this should be emailed to info@luxuryhotelawards.com in order to update the company profile. Should any information changes (eg. Contacts, name changes, category changes) not be communicated with the World Luxury Hotel Awards we will not be held responsible for outdated information profiles.
  • Authorized company representatives who submit entries will be our main point of contact unless we are otherwise notified.
  • When a hotel re-register from one year to another existing images and descriptions of the hotel will be used unless we receive the updated version within 7 days from entry date.
  • Registrations can be paid via EFT/Credit Card.
  • Registration invoice to be settled within the given timeframe.
  • The full registration fee should reach the World Luxury Hotel Awards account thus provision should be made for any charges that may occur due to transferring of funds.
  • Participating property to supply a complimentary stay  on a bed and breakfast basis for 3 nights for two people to the World Luxury Hotel Awards for site inspection purposes during the course of the awards year.
  • Proof of payment is required and should be emailed to finance@luxuryhotelawards.com

 

Disclaimer

Although we work very hard to provide you with the most current and accurate information on our Site, we can't and don't warrant that everything you see on this Site is up-to-date, error-free or complete

Cancellation Policy

  • 0% Refund.
  • Registration fees are not refundable.
  • No cancellations will be accepted once entries have been successfully submitted.
  • The company will be held liable for payment of the once-off administration fee as well as any legal costs resulting from failure to pay.
  • By submitting the administration form, the company agrees to officially participate in the World Luxury Hotel Awards for 1 year.

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Contact Us

Stellenbosch • South Africa
Tel +0027 21 880 0345
info@luxuryhotelawards.com